Frequently Asked Questions
- Are you open over the Christmas and New Year Holiday period?
Yes we are Open
- How long does your postage take?
We post every afternoon from Monday through to Friday. We send our satchels with Australia Post which are all tracked online. We will email you through a tracking number once your parcel has been packed and is ready to be sent. We pride ourselves on quick postage to our customers, please email us if you have any concerns or specific time frames that need to be meet - email@example.com
- Is there a larger size apron?
Our Linda's Hot Lime and Pink apron is a little bit wider across the top bib. Our vintage aprons have a much more generous bib. All our aprons have extra long ties around the neck and waist. We do have a Curvy Aprons page that may be of help. Alternatively, please email us at firstname.lastname@example.org with your dress size so we may assist you.
- I live in England, can I still purchase?
Yes we can post anywhere in the world (except Canada and USA).
- We are interested in stocking your products but are not located in Australia?
Yes we can work out prices for you, please contact us directly through our contact us page or email directly to email@example.com
We have an exclusive distributor in Japan - Thank you.
- Will you be having new lines?
Yes we are constantly designing new lines and collections. If there is something specific you are looking for please email us - we would love to hear from you.
- Do you sell to Wholesalers or Online Stores?
Yes we do. Please email us through our Contact Page or email directly to :- firstname.lastname@example.org
- Are all the Aprons the same length?
Our apron lengths vary upon our Collections. Our Classic Apron Collection has the longest length. Our shortest length is available on our Petite Aprons Page.
- I live overseas, am I able to send a gift to my friend in Australia?
Yes! Our loyal customers are located all over the world. At checkout we offer payment through paypal. Please ensure you enter the recipient's full address and include a valid 4 digit postcode. Once your parcel is ready to be sent we will email you through a tracking number that you can monitor through Australia Post's website.
- Do you have a question that hasn't been answered above?
We are here to help - Please email email@example.com and we will endeavour to respond to you as soon as possible.
- By what date should I place my order so that it arrives in time for Christmas?
Please view Australia Post's website to check your Postcodes/Countries time frame. We will be posting parcels right up to Christmas Day.
- Do you have Christmas Aprons?
Yes we do, we have a Christmas Aprons page with lots of Cherry and Gingham Styled Aprons ready to wear over the holiday season.
- Are you Aprons ready to be shipped?
Yes are Aprons are made ready to be shipped.
- An Apron I like is out of Stock, will you have more?
If we have the fabric in stock we can make you one. This can range from 1-14 days. Please remember the closer it gets to Christmas the more time we will need.
Please email firstname.lastname@example.org to place your order
- What are your Aprons made from?
We use 100% Cotton as there are so many incredible benefits. It is a natural fibre that breathes (perfect for our hot climate and for cooking/baking), is strong, washable, free from chemicals and is hypoallergenic! Which was such an important factor to us when deciding on fabrics, as I suffer with eczema.
- Are your Aprons Australian Made?
Yes and No - We have 4 collections that are Australian Made - in our Studio on the Gold Coast. Our other Apron collections are from our own hand drawn designs (Australian Designed)and are Made in India.
- Can we pick up?
We are a small online business. We do not offer pick up. However, we do offer free tracked postage Australia Wide. For only $7.99 we offer Express Postage too. Our postage is through Australia Post and tracking is provided through their website.
- Do you offer embroidery services?
No, we are a small online business.
We leave this for customers to arrange after they have received their apron.
Apron for Cooking
If you have any questions about Sierra Rose Aprons, please feel free to contact us:- contact_us